Measuring patient and provider experience: Completing the quadruple aim

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In May, we discussed the measures of provider experience and for patient experience that we recommend for use in OHTs. We heard from providers and patients to talk about experience from their own perspective.

>> Watch a recording of the webinar

>> View a PDF of the presentation slides

Topics

  • BB#3: Patient partnership
  • BB#4: Patient care
  • BB#6: Leadership & governance
  • BB#8: Learning & improvement

Target audience

  • Broader health system partners
  • Cohort 1
  • Cohort 2

Target OHT role/function

  • Executive/ administrative leads
  • Other clinical leads
  • Patient and family engagement leads
  • Patient, family and caregiver partners
  • Primary-care leads