OHT Engagement Learning Series - Session 1 of 7: Communication, Compassion and Empathy
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This session will be the first of a seven-part engagement learning series. This series will focus on building connections and competencies for meaningful patient engagement. Each 90-minute monthly session will include interactive expert panels and Q&A. We encourage attendance for all sessions. The first session will focus on learning about key practices in relationship building including active listening, demonstrating compassion and empathy, and building rapport.
Topics
- BB#3: Patient partnership
Target audience
- Broader health system partners
- Cohort 1
- Cohort 2
- Cohort 3
- In-development teams
Target OHT role/function
- Decision-support leads
- Executive/ administrative leads
- Implementation leads
- Other clinical leads
- Patient and family engagement leads
- Patient, family and caregiver partners
- Primary-care leads
- Priority population working-group leads